Brightcove Services

The world’s most powerful video platform. And all the support you need to get the most out of it.

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Take a look at all the services we offer to help you do more with video.

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Global Services

Our Global Services consultants are the elite special forces that can parachute in or embed with our clients to resolve even the most difficult strategic and tactical problems, to lend a helping hand whenever necessary, and to act as a trusted sounding board. Our analysts and technologists can work throughout the entire lifecycle of a digital video initiative, troubleshooting and optimizing to help you drive revenue and grow your business.

Find out what makes these special forces so special

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Customer Success

Our team of dedicated customer success professionals accelerates onboarding, conducts targeted training, and leads video technology best practices sessions. Their goal is get up and running quickly so you can generate ROI ASAP.

Succeed with video

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Technical Support

Structured to support enterprise customers, Brightcove’s 24x7x365 global technical support is unmatched in the industry. We operate support centers in Boston, Tempe, Sydney, Tokyo, Seoul, and London for complete multilingual global coverage. Recent enhancements to Brightcove technical support include a new support portal, live chat, a “call me now” option, and real-time monitoring of livestreamed video events.

Get anytime/anywhere tech support

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Brightcove University

Brightcove University features on-demand, engaging courses on a wide range of topics, so you can polish your skills and advance your career on your own time and at your own pace.

Learn more — seriously

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Our onboarding services are designed to provide thorough, role-specific training on everything our platform can do, so you can hit the ground running streaming.

Get up to speed fast

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Partners and integrations

In addition to these, check out the incredible variety of integrations available in the Brightcove Marketplace.

Explore now

Still haven't found what you're looking for?

See everything you can do with Brightcove. And everything Brightcove can do for you.

Our sales team would be happy to tell you more about all the ways our video platform can drive results for your business.